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Understanding your CP25 Notice

We made changes to your return because we found a difference between the amount of estimated tax payments on your tax return and the amount we posted to your account. You're not due a refund nor do you owe an additional amount because of our changes. Your account balance is zero.

Printable samples of this notice (PDF)

Tax publications you may find useful

How to get help

Calling the 1-800 number listed on the top right corner of your notice is the fastest way to get your questions answered.

You can also authorize someone (such as an accountant) to contact the IRS on your behalf using this Power of Attorney and Declaration of Representative (Form 2848).

Or you may qualify for help from a Low Income Taxpayer Clinic.
 


What you need to do

  • Read your notice carefully — it will explain the changes we made to your return.
  • Check the list of payments we applied to your account to see if we applied all the payments you made.
  • Correct the copy of your tax return that you kept for your records.
  • You don't need to do anything if you agree with the notice.
  • If you disagree with the notice, please contact us at the toll-free number listed on its top right-hand corner (within 60 days of the notice’s date).

You may want to...


Answers to Common Questions

How can I find out what caused my tax return to change?
Please contact us at the number listed on your notice for specific information concerning your tax return.

What should I do if I find you misapplied a payment or haven't credited a payment that I made?
Contact us with your information at the toll-free number listed on your notice. Please have your documentation (such as cancelled checks, amended return, etc.) ready when you call. Our representative will discuss the issue with you and give you further instructions.

What should I do if I disagree with the changes you made?
Contact us at the toll free number listed on the top right-hand corner of your notice.

How do I adjust my estimated tax payments?
You can adjust your estimated tax payments by completing a Form 1040-ES, Estimated Tax for Individuals. See Publication 505, Tax Withholding and Estimated Tax for more information.

What should I do if I need to make another correction to my tax return?
You'll need to file Form 1040X, Amended U.S. Individual Income Tax Return.


Tips for next year

Consider filing your taxes electronically. Filing online can help you avoid mistakes and find credits and deductions that you may qualify for. In many cases you can file for free. Learn more about e-file.

Page Last Reviewed or Updated: 03-Mar-2014

The 1040ez Help

1040ez help 16. 1040ez help   How To Get Tax Help Table of Contents Go online, use a smart phone, call or walk in to an office near you. 1040ez help Whether it's help with a tax issue, preparing your tax return or picking up a free publication or form, get the help you need the way you want it. 1040ez help Free help with your tax return. 1040ez help   Free help in preparing your return is available nationwide from IRS-certified volunteers. 1040ez help The Volunteer Income Tax Assistance (VITA) program is designed to help low-to-moderate income, elderly, persons with disabilities, and limited English proficient taxpayers. 1040ez help The Tax Counseling for the Elderly (TCE) program is designed to assist taxpayers age 60 and older with their tax returns. 1040ez help Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. 1040ez help Some VITA and TCE sites provide taxpayers the opportunity to prepare their return with the assistance of an IRS-certified volunteer. 1040ez help To find the nearest VITA or TCE site, visit IRS. 1040ez help gov or call 1-800-906-9887. 1040ez help   As part of the TCE program, AARP offers the Tax-Aide counseling program. 1040ez help To find the nearest AARP Tax-Aide site, visit AARP's website at www. 1040ez help aarp. 1040ez help org/money/taxaide or call 1-888-227-7669. 1040ez help   For more information on these programs, go to IRS. 1040ez help gov and enter “VITA” in the search box. 1040ez help Internet. 1040ez help IRS. 1040ez help gov and IRS2Go are ready when you are — every day, every night, 24 hours a day, 7 days a week. 1040ez help Apply for an Employer Identification Number (EIN). 1040ez help Go to IRS. 1040ez help gov and enter Apply for an EIN in the search box. 1040ez help Request an Electronic Filing PIN by going to IRS. 1040ez help gov and entering Electronic Filing PIN in the search box. 1040ez help Check the status of your 2013 refund with Where's My Refund? Go to IRS. 1040ez help gov or the IRS2Go app, and click on Where's My Refund? You'll get a personalized refund date as soon as the IRS processes your tax return and approves your refund. 1040ez help If you e-file, your refund status is usually available within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. 1040ez help Checking the status of your amended return. 1040ez help Go to IRS. 1040ez help gov and enter Where's My Amended Return in the search box. 1040ez help Download forms, instructions, and publications, including some accessible versions. 1040ez help Order free transcripts of your tax returns or tax account using the Order a Transcript tool on IRS. 1040ez help gov or IRS2Go. 1040ez help Tax return and tax account transcripts are generally available for the current year and past three years. 1040ez help Figure your income tax withholding with the IRS Withholding Calculator on IRS. 1040ez help gov. 1040ez help Use it if you've had too much or too little withheld, your personal situation has changed, you're starting a new job or you just want to see if you're having the right amount withheld. 1040ez help Determine if you might be subject to the Alternative Minimum Tax by using the Alternative Minimum Tax Assistant on IRS. 1040ez help gov. 1040ez help Locate the nearest Taxpayer Assistance Center using the Office Locator tool on IRS. 1040ez help gov or IRS2Go. 1040ez help Stop by most business days for face-to-face tax help, no appointment necessary — just walk in. 1040ez help An employee can explain IRS letters, request adjustments to your tax account or help you set up a payment plan. 1040ez help Before you visit, check the Office Locator for the address, phone number, hours of operation and the services provided. 1040ez help If you have an ongoing tax account problem or a special need, such as a disability, you can request an appointment. 1040ez help Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. 1040ez help Locate the nearest volunteer help site with the VITA Locator Tool on IRS. 1040ez help gov. 1040ez help Low-to-moderate income, elderly, persons with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. 1040ez help The Tax Counseling for the Elderly (TCE) program helps taxpayers 60 and older with their tax returns. 1040ez help Most VITA and TCE sites offer free electronic filing and some provide IRS-certified volunteers who can help prepare your tax return. 1040ez help AARP offers the Tax-Aide counseling program as part of the TCE program. 1040ez help Visit AARP's website to find the nearest Tax-Aide location. 1040ez help Research your tax questions. 1040ez help Search publications and instructions by topic or keyword. 1040ez help Read the Internal Revenue Code, regulations, or other official guidance. 1040ez help Read Internal Revenue Bulletins. 1040ez help Sign up to receive local and national tax news by email. 1040ez help Phone. 1040ez help You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. 1040ez help Download the free IRS2Go mobile app from the iTunes app store or from Google Play. 1040ez help Use it to watch the IRS YouTube channel, get IRS news as soon as it's released to the public, order transcripts of your tax returns or tax account, check your refund status, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. 1040ez help Call to locate the nearest volunteer help site, 1-800-906-9887. 1040ez help Low-to-moderate income, elderly, persons with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. 1040ez help The Tax Counseling for the Elderly (TCE) program helps taxpayers 60 and older with their tax returns. 1040ez help Most VITA and TCE sites offer free electronic filing. 1040ez help Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. 1040ez help Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. 1040ez help Call to check the status of your 2013 refund, 1-800-829-1954 or 1-800-829-4477. 1040ez help The automated Where's My Refund? information is available 24 hours a day, 7 days a week. 1040ez help If you e-file, your refund status is usually available within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. 1040ez help Before you call, have your 2013 tax return handy so you can provide your social security number, your filing status, and the exact whole dollar amount of your refund. 1040ez help Where's My Refund? can give you a personalized refund date as soon as the IRS processes your tax return and approves your refund. 1040ez help Where's My Refund? includes information for the most recent return filed in the current year and does not include information about amended returns. 1040ez help Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. 1040ez help Call to order forms, instructions and publications, 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions and publications, and prior-year forms and instructions (limited to 5 years). 1040ez help You should receive your order within 10 business days. 1040ez help Call to order transcripts of your tax returns or tax account, 1-800-908-9946. 1040ez help Follow the prompts to provide your Social Security Number or Individual Taxpayer Identification Number, date of birth, street address and ZIP code. 1040ez help Call for TeleTax topics, 1-800-829-4477, to listen to pre-recorded messages covering various tax topics. 1040ez help Call to ask tax questions, 1-800-829-1040. 1040ez help Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. 1040ez help The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. 1040ez help These individuals can also contact the IRS through relay services such as the Federal Relay Service available at www. 1040ez help gsa. 1040ez help gov/fedrelay. 1040ez help Walk-in. 1040ez help You can find a selection of forms, publications and services — in-person, face-to-face. 1040ez help Products. 1040ez help You can walk in to some post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. 1040ez help Some IRS offices, libraries, and city and county government offices have a collection of products available to photocopy from reproducible proofs. 1040ez help Services. 1040ez help You can walk in to your local TAC most business days for personal, face-to-face tax help. 1040ez help An employee can explain IRS letters, request adjustments to your tax account, or help you set up a payment plan. 1040ez help If you need to resolve a tax problem, have questions about how the tax law applies to your individual tax return, or you are more comfortable talking with someone in person, visit your local TAC where you can talk with an IRS representative face-to-face. 1040ez help No appointment is necessary—just walk in. 1040ez help Before visiting, check www. 1040ez help irs. 1040ez help gov/localcontacts for hours of operation and services provided. 1040ez help Mail. 1040ez help You can send your order for forms, instructions, and publications to the address below. 1040ez help You should receive a response within 10 business days after your request is received. 1040ez help  Internal Revenue Service 1201 N. 1040ez help Mitsubishi Motorway Bloomington, IL 61705-6613 The Taxpayer Advocate Service Is Here to Help You. 1040ez help   The Taxpayer Advocate Service (TAS) is your voice at the IRS. 1040ez help Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights. 1040ez help What can TAS do for you?   We can offer you free help with IRS problems that you can't resolve on your own. 1040ez help We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. 1040ez help You face (or your business is facing) an immediate threat of adverse action. 1040ez help You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. 1040ez help   If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. 1040ez help Here's why we can help: TAS is an independent organization within the IRS. 1040ez help Our advocates know how to work with the IRS. 1040ez help Our services are free and tailored to meet your needs. 1040ez help We have offices in every state, the District of Columbia, and Puerto Rico. 1040ez help How can you reach us?   If you think TAS can help you, call your local advocate, whose number is in your local directory and at www. 1040ez help irs. 1040ez help gov/advocate, or call us toll-free at 1-877-777-4778. 1040ez help How else does TAS help taxpayers?   TAS also works to resolve large-scale, systemic problems that affect many taxpayers. 1040ez help If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System at www. 1040ez help irs. 1040ez help gov/sams. 1040ez help Low Income Taxpayer Clinics. 1040ez help   Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals, and tax collection disputes. 1040ez help Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. 1040ez help Visit www. 1040ez help TaxpayerAdvocate. 1040ez help irs. 1040ez help gov or see IRS Publication 4134, Low Income Taxpayer Clinic List. 1040ez help Prev  Up  Next   Home   More Online Publications