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2011 1040x Publicación 4492(SP) - Introductory Material Tabla de contenidos Introducción Artículos de interés - A usted quizá le interese ver: Introducción En esta publicación se explican las disposiciones principales de la Katrina Emergency Tax Relief Act of 2005 (Ley de Alivio Tributario para Desastres Causados por el Huracán Katrina del 2005) y la Gulf Opportunity Zone Act of 2005 (Ley de la Zona de Oportunidad del Golfo del 2005). 2011 1040x Artículos de interés - A usted quizá le interese ver: Publicación 526 Charitable Contributions (Contribuciones Caritativas), en inglés 536 Net Operating Losses (NOLs) for Individuals, Estates, and Trusts (Pérdidas Netas de Operación (NOL) para Personas Físicas, Caudales Hereditarios y Fideicomisos), en inglés 547(SP) Hechos Fortuitos, Desastres y Robos, en español 946 How to Depreciate Property (Cómo Depreciar los Bienes), en inglés Formas (e instrucciones) 4506Request for Copy of Tax Return (Solicitud de una Copia de la Declaración de Impuestos), en inglés 4506-TRequest for Transcript of Tax Return (Solicitud de un Apógrafo de la Declaración de Impuestos), en inglés 4684Casualties and Thefts (Hechos Fortuitos y Robos), en inglés 5884Work Opportunity Credit (Crédito por Oportunidad de Trabajo), en inglés 5884-ACredits for Employers Affected by Hurricane Katrina, Rita, or Wilma (Créditos para Patronos o Empleadores Afectados por el Huracán Katrina, Rita o Wilma), en inglés 8863Education Credits (Hope and Lifetime Learning Credits) (Créditos por Enseñanza Superior (Crédito Hope y Crédito Perpetuo (Vitalicio) por Aprendizaje)), en inglés 8914Exemption Amount for Taxpayers Housing Individuals Displaced by Hurricane Katrina (Cantidad de la Exención para Contribuyentes dando Alojamiento a Personas Desplazadas por el Huracán Katrina), en inglés 8915Qualified Hurricane Retirement Plan Distributions and Repayments (Distribuciones y Devoluciones (Reintegros) de Pagos Calificados de Planes de Jubilación a Causa de un Huracán), en inglés Anterior Subir Siguiente Inicio More Online Publications
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Face-to-face Tax Help
IRS Taxpayer Assistance Centers (TACs) are your source for personal tax help when you believe your tax issue can only be handled face-to-face. No appointment is necessary.
Keep in mind, many questions can be resolved online without waiting in line. Through IRS.gov you can:
• Set up a payment plan.
• Get a transcript of your tax return.
• Make a payment.
• Check on your refund.
• Find answers to many of your tax questions.
We are now referring all requests for tax return preparation services to other available resources. You can take advantage of free tax preparation through Free File, Free File Fillable Forms or through a volunteer site in your community. To find the nearest volunteer site location or to get more information about Free File, go to the top of the page and enter “Free Tax Help” in the Search box.
If you have a tax account issues and feel that it requires talking with someone face-to-face, visit your local TAC.
Caution: Many of our offices are located in Federal Office Buildings. These buildings may not allow visitors to bring in cell phones with camera capabilities.
Multilingual assistance is available in every office. Hours of operation are subject to change.
Before visiting your local office click on "Services Provided" in the chart below to see what services are available. Services are limited and not all services are available at every TAC office and may vary from site to site. You can get these services on a walk-in basis.
||Days/Hours of Service
||100 Centennial Mall N.
Lincoln, NE 68508
Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 12:30 p.m.-1:30 p.m.)
||208 N. Fifth St.
Norfolk, NE 68701
Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 1:00 p.m.-2:00 p.m.)
||300 E. Third St.
North Platte, NE 69101
Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)
**This office will be closed 4/28 - 4/30**
||1616 Capitol Ave.
Omaha, NE 68102
Monday-Friday - 8:30 a.m. - 4:30 p.m.
Scottsbluff, NE 69361
Monday-Friday - 8:30 a.m. - 4:30 p.m.
(Closed for lunch 12:30 p.m. - 1:30 p.m.)
* Note: The phone numbers in the chart above are not toll-free for all locations. When you call, you will reach a recorded business message with information about office hours, locations and services provided in that office. If face-to-face assistance is not a priority for you, you may also get help with IRS letters or resolve tax account issues by phone, toll free at 1-800-829-1040 (individuals) or 1-800-829-4933 (businesses).
For information on where to file your tax return please see Where to File Addresses.
The Taxpayer Advocate Service: Call (402) 233-7272 in Omaha or 1-877-777-4778 elsewhere, or see Publication 1546, The Taxpayer Advocate Service of the IRS.
For further information, see Tax Topic 104
IRS and organizations all over the country are partnering to assist taxpayers. Through these partnerships, organizations are also achieving their own goals. These mutually beneficial partnerships are strengthening outreach efforts and bringing education and assistance to millions.
For more information about these programs for individuals and families, contact the Stakeholder Partnerships, Education and Communication Office at:
Internal Revenue Service
1616 Capitol Avenue
Omaha, NE 68102
For more information about these programs for businesses, your local Stakeholder Liaison office establishes relationships with organizations representing small business and self-employed taxpayers. They provide information about the policies, practices and procedures the IRS uses to ensure compliance with the tax laws. To establish a relationship with us, use this list to find a contact in your state:
Stakeholder Liaison (SL) Phone Numbers for Organizations Representing Small Businesses and Self-employed Taxpayers.
Page Last Reviewed or Updated: 28-Mar-2014
The 2011 1040x
2011 1040x 11. 2011 1040x How To Get Tax Help Table of Contents Whether it's help with a tax issue, preparing your tax return or a need for a free publication or form, get the help you need the way you want it: online, use a smart phone, call or walk in to an IRS office or volunteer site near you. 2011 1040x Free help with your tax return. 2011 1040x You can get free help preparing your return nationwide from IRS-certified volunteers. 2011 1040x The Volunteer Income Tax Assistance (VITA) program helps low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers. 2011 1040x The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. 2011 1040x Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. 2011 1040x In addition, some VITA and TCE sites provide taxpayers the opportunity to prepare their own return with help from an IRS-certified volunteer. 2011 1040x To find the nearest VITA or TCE site, you can use the VITA Locator Tool on IRS. 2011 1040x gov, download the IRS2Go app, or call 1-800-906-9887. 2011 1040x As part of the TCE program, AARP offers the Tax-Aide counseling program. 2011 1040x To find the nearest AARP Tax-Aide site, visit AARP's website at www. 2011 1040x aarp. 2011 1040x org/money/taxaide or call 1-888-227-7669. 2011 1040x For more information on these programs, go to IRS. 2011 1040x gov and enter “VITA” in the search box. 2011 1040x Internet. 2011 1040x IRS. 2011 1040x gov and IRS2Go are ready when you are —24 hours a day, 7 days a week. 2011 1040x Download the free IRS2Go app from the iTunes app store or from Google Play. 2011 1040x Use it to check your refund status, order transcripts of your tax returns or tax account, watch the IRS YouTube channel, get IRS news as soon as it's released to the public, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. 2011 1040x Check the status of your 2013 refund with the Where's My Refund? application on IRS. 2011 1040x gov or download the IRS2Go app and select the Refund Status option. 2011 1040x The IRS issues more than 9 out of 10 refunds in less than 21 days. 2011 1040x Using these applications, you can start checking on the status of your return within 24 hours after we receive your e-filed return or 4 weeks after you mail a paper return. 2011 1040x You will also be given a personalized refund date as soon as the IRS processes your tax return and approves your refund. 2011 1040x The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. 2011 1040x Use the Interactive Tax Assistant (ITA) to research your tax questions. 2011 1040x No need to wait on the phone or stand in line. 2011 1040x The ITA is available 24 hours a day, 7 days a week, and provides you with a variety of tax information related to general filing topics, deductions, credits, and income. 2011 1040x When you reach the response screen, you can print the entire interview and the final response for your records. 2011 1040x New subject areas are added on a regular basis. 2011 1040x Answers not provided through ITA may be found in Tax Trails, one of the Tax Topics on IRS. 2011 1040x gov which contain general individual and business tax information or by searching the IRS Tax Map, which includes an international subject index. 2011 1040x You can use the IRS Tax Map, to search publications and instructions by topic or keyword. 2011 1040x The IRS Tax Map integrates forms and publications into one research tool and provides single-point access to tax law information by subject. 2011 1040x When the user searches the IRS Tax Map, they will be provided with links to related content in existing IRS publications, forms and instructions, questions and answers, and Tax Topics. 2011 1040x Coming this filing season, you can immediately view and print for free all 5 types of individual federal tax transcripts (tax returns, tax account, record of account, wage and income statement, and certification of non-filing) using Get Transcript. 2011 1040x You can also ask the IRS to mail a return or an account transcript to you. 2011 1040x Only the mail option is available by choosing the Tax Records option on the IRS2Go app by selecting Mail Transcript on IRS. 2011 1040x gov or by calling 1-800-908-9946. 2011 1040x Tax return and tax account transcripts are generally available for the current year and the past three years. 2011 1040x Determine if you are eligible for the EITC and estimate the amount of the credit with the Earned Income Tax Credit (EITC) Assistant. 2011 1040x Visit Understanding Your IRS Notice or Letter to get answers to questions about a notice or letter you received from the IRS. 2011 1040x If you received the First Time Homebuyer Credit, you can use the First Time Homebuyer Credit Account Look-up tool for information on your repayments and account balance. 2011 1040x Check the status of your amended return using Where's My Amended Return? Go to IRS. 2011 1040x gov and enter Where's My Amended Return? in the search box. 2011 1040x You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. 2011 1040x It can take up to 3 weeks from the date you mailed it to show up in our system. 2011 1040x Make a payment using one of several safe and convenient electronic payment options available on IRS. 2011 1040x gov. 2011 1040x Select the Payment tab on the front page of IRS. 2011 1040x gov for more information. 2011 1040x Determine if you are eligible and apply for an online payment agreement, if you owe more tax than you can pay today. 2011 1040x Figure your income tax withholding with the IRS Withholding Calculator on IRS. 2011 1040x gov. 2011 1040x Use it if you've had too much or too little withheld, your personal situation has changed, you're starting a new job or you just want to see if you're having the right amount withheld. 2011 1040x Determine if you might be subject to the Alternative Minimum Tax by using the Alternative Minimum Tax Assistant on IRS. 2011 1040x gov. 2011 1040x Request an Electronic Filing PIN by going to IRS. 2011 1040x gov and entering Electronic Filing PIN in the search box. 2011 1040x Download forms, instructions and publications, including accessible versions for people with disabilities. 2011 1040x Locate the nearest Taxpayer Assistance Center (TAC) using the Office Locator tool on IRS. 2011 1040x gov, or choose the Contact Us option on the IRS2Go app and search Local Offices. 2011 1040x An employee can answer questions about your tax account or help you set up a payment plan. 2011 1040x Before you visit, check the Office Locator on IRS. 2011 1040x gov, or Local Offices under Contact Us on IRS2Go to confirm the address, phone number, days and hours of operation, and the services provided. 2011 1040x If you have a special need, such as a disability, you can request an appointment. 2011 1040x Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. 2011 1040x Apply for an Employer Identification Number (EIN). 2011 1040x Go to IRS. 2011 1040x gov and enter Apply for an EIN in the search box. 2011 1040x Read the Internal Revenue Code, regulations, or other official guidance. 2011 1040x Read Internal Revenue Bulletins. 2011 1040x Sign up to receive local and national tax news and more by email. 2011 1040x Just click on “subscriptions” above the search box on IRS. 2011 1040x gov and choose from a variety of options. 2011 1040x Phone. 2011 1040x You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. 2011 1040x Download the free IRS2Go app from the iTunes app store or from Google Play. 2011 1040x Call to locate the nearest volunteer help site, 1-800-906-9887 or you can use the VITA Locator Tool on IRS. 2011 1040x gov, or download the IRS2Go app. 2011 1040x Low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. 2011 1040x The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. 2011 1040x Most VITA and TCE sites offer free electronic filing. 2011 1040x Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. 2011 1040x Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. 2011 1040x Call the automated Where's My Refund? information hotline to check the status of your 2013 refund 24 hours a day, 7 days a week at 1-800-829-1954. 2011 1040x If you e-file, you can start checking on the status of your return within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. 2011 1040x The IRS issues more than 9 out of 10 refunds in less than 21 days. 2011 1040x Where's My Refund? will give you a personalized refund date as soon as the IRS processes your tax return and approves your refund. 2011 1040x Before you call this automated hotline, have your 2013 tax return handy so you can enter your social security number, your filing status, and the exact whole dollar amount of your refund. 2011 1040x The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. 2011 1040x Note, the above information is for our automated hotline. 2011 1040x Our live phone and walk-in assistors can research the status of your refund only if it's been 21 days or more since you filed electronically or more than 6 weeks since you mailed your paper return. 2011 1040x Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. 2011 1040x You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. 2011 1040x It can take up to 3 weeks from the date you mailed it to show up in our system. 2011 1040x Call 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions, publications, and prior-year forms and instructions (limited to 5 years). 2011 1040x You should receive your order within 10 business days. 2011 1040x Call TeleTax, 1-800-829-4477, to listen to pre-recorded messages covering general and business tax information. 2011 1040x If, between January and April 15, you still have questions about the Form 1040, 1040A, or 1040EZ (like filing requirements, dependents, credits, Schedule D, pensions and IRAs or self-employment taxes), call 1-800-829-1040. 2011 1040x Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. 2011 1040x The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. 2011 1040x These individuals can also contact the IRS through relay services such as the Federal Relay Service. 2011 1040x Walk-in. 2011 1040x You can find a selection of forms, publications and services — in-person. 2011 1040x Products. 2011 1040x You can walk in to some post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. 2011 1040x Some IRS offices, libraries, and city and county government offices have a collection of products available to photocopy from reproducible proofs. 2011 1040x Services. 2011 1040x You can walk in to your local TAC for face-to-face tax help. 2011 1040x An employee can answer questions about your tax account or help you set up a payment plan. 2011 1040x Before visiting, use the Office Locator tool on IRS. 2011 1040x gov, or choose the Contact Us option on the IRS2Go app and search Local Offices for days and hours of operation, and services provided. 2011 1040x Mail. 2011 1040x You can send your order for forms, instructions, and publications to the address below. 2011 1040x You should receive a response within 10 business days after your request is received. 2011 1040x Internal Revenue Service 1201 N. 2011 1040x Mitsubishi Motorway Bloomington, IL 61705-6613 The Taxpayer Advocate Service Is Here to Help You. 2011 1040x The Taxpayer Advocate Service (TAS) is your voice at the IRS. 2011 1040x Our job is to ensure that every taxpayer is treated fairly and that you know and understand your rights. 2011 1040x What can TAS do for you? We can offer you free help with IRS problems that you can't resolve on your own. 2011 1040x We know this process can be confusing, but the worst thing you can do is nothing at all! TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. 2011 1040x You face (or your business is facing) an immediate threat of adverse action. 2011 1040x You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. 2011 1040x If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. 2011 1040x Here's why we can help: TAS is an independent organization within the IRS. 2011 1040x Our advocates know how to work with the IRS. 2011 1040x Our services are free and tailored to meet your needs. 2011 1040x We have offices in every state, the District of Columbia, and Puerto Rico. 2011 1040x How can you reach us? If you think TAS can help you, call your local advocate, whose number is in your local directory and at Taxpayer Advocate, or call us toll-free at 1-877-777-4778. 2011 1040x How else does TAS help taxpayers? TAS also works to resolve large-scale, systemic problems that affect many taxpayers. 2011 1040x If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System. 2011 1040x Low Income Taxpayer Clinics. 2011 1040x Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals and tax collection disputes. 2011 1040x Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. 2011 1040x Visit Taxpayer Advocate or see IRS Publication 4134, Low Income Taxpayer Clinic List. 2011 1040x Prev Up Next Home More Online Publications