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Understanding your CP71A Notice

You received this notice to remind you of the amount you owe in tax, penalty and interest.

Printable samples of this notice (PDF)

Tax publications you may find useful

How to get help

Calling the 1-800 number listed on the top right corner of your notice is the fastest way to get your questions answered.

You can also authorize someone (such as an accountant) to contact the IRS on your behalf using this Power of Attorney and Declaration of Representative (Form 2848).

Or you may qualify for help from a Low Income Taxpayer Clinic.
 


What you need to do

  • Read your notice carefully — it will explain how much money you owe on your taxes.

You may want to...


Answers to Common Questions

Am I charged interest on the money I owe?
Yes, interest accrues on your unpaid balance until you pay it in full.

Do I receive a penalty if I cannot pay the full amount?
Yes, you receive a late payment penalty.

What happens if I cannot pay the full amount I owe?
You can arrange to make a payment plan with us if you cannot pay the full amount you owe.

How can I set up a payment plan?
Call the toll-free number listed on the top right corner of your notice to discuss payment options or learn more about payment arrangements.


Tips for next year

Consider filing your taxes electronically. Filing online can help you avoid mistakes and find credits and deductions that you may qualify for. In many cases you can file for free. Learn more about e-file.

Page Last Reviewed or Updated: 06-Mar-2014

The H&r Block Free Tax Software

H&r block free tax software 7. H&r block free tax software   How To Get Tax Help Table of Contents Low Income Taxpayer Clinics Whether it's help with a tax issue, preparing your tax return or a need for a free publication or form, get the help you need the way you want it: online, use a smart phone, call or walk in to an IRS office or volunteer site near you. H&r block free tax software Free help with your tax return. H&r block free tax software   You can get free help preparing your return nationwide from IRS-certified volunteers. H&r block free tax software The Volunteer Income Tax Assistance (VITA) program helps low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers. H&r block free tax software The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. H&r block free tax software Most VITA and TCE sites offer free electronic filing and all volunteers will let you know about credits and deductions you may be entitled to claim. H&r block free tax software In addition, some VITA and TCE sites provide taxpayers the opportunity to prepare their own return with help from an IRS-certified volunteer. H&r block free tax software To find the nearest VITA or TCE site, you can use the VITA Locator Tool on IRS. H&r block free tax software gov, download the IRS2Go app, or call 1-800-906-9887. H&r block free tax software   As part of the TCE program, AARP offers the Tax-Aide counseling program. H&r block free tax software To find the nearest AARP Tax-Aide site, visit AARP's website at www. H&r block free tax software aarp. H&r block free tax software org/money/taxaide or call 1-888-227-7669. H&r block free tax software For more information on these programs, go to IRS. H&r block free tax software gov and enter “VITA” in the search box. H&r block free tax software Internet. H&r block free tax software    IRS. H&r block free tax software gov and IRS2Go are ready when you are —24 hours a day, 7 days a week. H&r block free tax software Download the free IRS2Go app from the iTunes app store or from Google Play. H&r block free tax software Use it to check your refund status, order transcripts of your tax returns or tax account, watch the IRS YouTube channel, get IRS news as soon as it's released to the public, subscribe to filing season updates or daily tax tips, and follow the IRS Twitter news feed, @IRSnews, to get the latest federal tax news, including information about tax law changes and important IRS programs. H&r block free tax software Check the status of your 2013 refund with the Where's My Refund? application on IRS. H&r block free tax software gov or download the IRS2Go app and select the Refund Status option. H&r block free tax software The IRS issues more than 9 out of 10 refunds in less than 21 days. H&r block free tax software Using these applications, you can start checking on the status of your return within 24 hours after we receive your e-filed return or 4 weeks after you mail a paper return. H&r block free tax software You will also be given a personalized refund date as soon as the IRS processes your tax return and approves your refund. H&r block free tax software The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. H&r block free tax software Use the Interactive Tax Assistant (ITA) to research your tax questions. H&r block free tax software No need to wait on the phone or stand in line. H&r block free tax software The ITA is available 24 hours a day, 7 days a week, and provides you with a variety of tax information related to general filing topics, deductions, credits, and income. H&r block free tax software When you reach the response screen, you can print the entire interview and the final response for your records. H&r block free tax software New subject areas are added on a regular basis. H&r block free tax software  Answers not provided through ITA may be found in Tax Trails, one of the Tax Topics on IRS. H&r block free tax software gov which contain general individual and business tax information or by searching the IRS Tax Map, which includes an international subject index. H&r block free tax software You can use the IRS Tax Map, to search publications and instructions by topic or keyword. H&r block free tax software The IRS Tax Map integrates forms and publications into one research tool and provides single-point access to tax law information by subject. H&r block free tax software When the user searches the IRS Tax Map, they will be provided with links to related content in existing IRS publications, forms and instructions, questions and answers, and Tax Topics. H&r block free tax software Coming this filing season, you can immediately view and print for free all 5 types of individual federal tax transcripts (tax returns, tax account, record of account, wage and income statement, and certification of non-filing) using Get Transcript. H&r block free tax software You can also ask the IRS to mail a return or an account transcript to you. H&r block free tax software Only the mail option is available by choosing the Tax Records option on the IRS2Go app by selecting Mail Transcript on IRS. H&r block free tax software gov or by calling 1-800-908-9946. H&r block free tax software Tax return and tax account transcripts are generally available for the current year and the past three years. H&r block free tax software Determine if you are eligible for the EITC and estimate the amount of the credit with the Earned Income Tax Credit (EITC) Assistant. H&r block free tax software Visit Understanding Your IRS Notice or Letter to get answers to questions about a notice or letter you received from the IRS. H&r block free tax software If you received the First Time Homebuyer Credit, you can use the First Time Homebuyer Credit Account Look-up tool for information on your repayments and account balance. H&r block free tax software Check the status of your amended return using Where's My Amended Return? Go to IRS. H&r block free tax software gov and enter Where's My Amended Return? in the search box. H&r block free tax software You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. H&r block free tax software It can take up to 3 weeks from the date you mailed it to show up in our system. H&r block free tax software Make a payment using one of several safe and convenient electronic payment options available on IRS. H&r block free tax software gov. 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H&r block free tax software Call the local number listed in the Office Locator, or look in the phone book under United States Government, Internal Revenue Service. H&r block free tax software Apply for an Employer Identification Number (EIN). H&r block free tax software Go to IRS. H&r block free tax software gov and enter Apply for an EIN in the search box. H&r block free tax software Read the Internal Revenue Code, regulations, or other official guidance. H&r block free tax software Read Internal Revenue Bulletins. H&r block free tax software Sign up to receive local and national tax news and more by email. H&r block free tax software Just click on “subscriptions” above the search box on IRS. H&r block free tax software gov and choose from a variety of options. H&r block free tax software    Phone. H&r block free tax software You can call the IRS, or you can carry it in your pocket with the IRS2Go app on your smart phone or tablet. H&r block free tax software Download the free IRS2Go app from the iTunes app store or from Google Play. H&r block free tax software Call to locate the nearest volunteer help site, 1-800-906-9887 or you can use the VITA Locator Tool on IRS. H&r block free tax software gov, or download the IRS2Go app. H&r block free tax software Low-to-moderate income, elderly, people with disabilities, and limited English proficient taxpayers can get free help with their tax return from the nationwide Volunteer Income Tax Assistance (VITA) program. H&r block free tax software The Tax Counseling for the Elderly (TCE) program helps taxpayers age 60 and older with their tax returns. H&r block free tax software Most VITA and TCE sites offer free electronic filing. H&r block free tax software Some VITA and TCE sites provide IRS-certified volunteers who can help prepare your tax return. H&r block free tax software Through the TCE program, AARP offers the Tax-Aide counseling program; call 1-888-227-7669 to find the nearest Tax-Aide location. H&r block free tax software Call the automated Where's My Refund? information hotline to check the status of your 2013 refund 24 hours a day, 7 days a week at 1-800-829-1954. H&r block free tax software If you e-file, you can start checking on the status of your return within 24 hours after the IRS receives your tax return or 4 weeks after you've mailed a paper return. H&r block free tax software The IRS issues more than 9 out of 10 refunds in less than 21 days. H&r block free tax software Where's My Refund? will give you a personalized refund date as soon as the IRS processes your tax return and approves your refund. H&r block free tax software Before you call this automated hotline, have your 2013 tax return handy so you can enter your social security number, your filing status, and the exact whole dollar amount of your refund. H&r block free tax software The IRS updates Where's My Refund? every 24 hours, usually overnight, so you only need to check once a day. H&r block free tax software Note, the above information is for our automated hotline. H&r block free tax software Our live phone and walk-in assistors can research the status of your refund only if it's been 21 days or more since you filed electronically or more than 6 weeks since you mailed your paper return. H&r block free tax software Call the Amended Return Hotline, 1-866-464-2050, to check the status of your amended return. H&r block free tax software You can generally expect your amended return to be processed up to 12 weeks from the date we receive it. H&r block free tax software It can take up to 3 weeks from the date you mailed it to show up in our system. H&r block free tax software Call 1-800-TAX-FORM (1-800-829-3676) to order current-year forms, instructions, publications, and prior-year forms and instructions (limited to 5 years). H&r block free tax software You should receive your order within 10 business days. H&r block free tax software Call TeleTax, 1-800-829-4477, to listen to pre-recorded messages covering general and business tax information. H&r block free tax software If, between January and April 15, you still have questions about the Form 1040, 1040A, or 1040EZ (like filing requirements, dependents, credits, Schedule D, pensions and IRAs or self-employment taxes), call 1-800-829-1040. H&r block free tax software Call using TTY/TDD equipment, 1-800-829-4059 to ask tax questions or order forms and publications. H&r block free tax software The TTY/TDD telephone number is for people who are deaf, hard of hearing, or have a speech disability. H&r block free tax software These individuals can also contact the IRS through relay services such as the Federal Relay Service. H&r block free tax software    Walk-in. H&r block free tax software You can find a selection of forms, publications and services — in-person. H&r block free tax software Products. H&r block free tax software You can walk in to some post offices, libraries, and IRS offices to pick up certain forms, instructions, and publications. H&r block free tax software Some IRS offices, libraries, and city and county government offices have a collection of products available to photocopy from reproducible proofs. H&r block free tax software Services. H&r block free tax software You can walk in to your local TAC for face-to-face tax help. H&r block free tax software An employee can answer questions about your tax account or help you set up a payment plan. H&r block free tax software Before visiting, use the Office Locator tool on IRS. H&r block free tax software gov, or choose the Contact Us option on the IRS2Go app and search Local Offices for days and hours of operation, and services provided. H&r block free tax software    Mail. 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TAS can help if you can't resolve your tax problem and: Your problem is causing financial difficulties for you, your family, or your business. H&r block free tax software You face (or your business is facing) an immediate threat of adverse action. H&r block free tax software You've tried repeatedly to contact the IRS but no one has responded, or the IRS hasn't responded by the date promised. H&r block free tax software   If you qualify for our help, you'll be assigned to one advocate who'll be with you at every turn and will do everything possible to resolve your problem. H&r block free tax software Here's why we can help: TAS is an independent organization within the IRS. H&r block free tax software Our advocates know how to work with the IRS. H&r block free tax software Our services are free and tailored to meet your needs. H&r block free tax software We have offices in every state, the District of Columbia, and Puerto Rico. H&r block free tax software   How can you reach us? If you think TAS can help you, call your local advocate, whose number is in your local directory and at Taxpayer Advocate, or call us toll-free at 1-877-777-4778. H&r block free tax software   How else does TAS help taxpayers?  TAS also works to resolve large-scale, systemic problems that affect many taxpayers. H&r block free tax software If you know of one of these broad issues, please report it to us through our Systemic Advocacy Management System. H&r block free tax software Low Income Taxpayer Clinics Low Income Taxpayer Clinics (LITCs) serve individuals whose income is below a certain level and need to resolve tax problems such as audits, appeals and tax collection disputes. H&r block free tax software Some clinics can provide information about taxpayer rights and responsibilities in different languages for individuals who speak English as a second language. H&r block free tax software Visit Taxpayer Advocate or see IRS Publication 4134, Low Income Taxpayer Clinic List. 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